Privacy Policy – Thiven

1. Introduction

At Thiven (“Company”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile apps, software products, and services.

By using our services, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name, email address, phone number, billing details
• Login credentials (when you create an account)

b) Technical Information

• Device type, operating system, browser type
• IP address, location (if enabled)
• Usage patterns and activity logs

c) Business Information

• Project details shared for development
• Company details (if using enterprise services)

3. How We Use Your Information

We use your data to:

• Provide and improve our services
• Personalize user experience
• Communicate regarding updates, offers, and support
• Process payments and invoices
• Ensure legal compliance and prevent misuse

We will never sell or rent your personal data to third parties.

4. Data Sharing & Third-Party Services

We may share your information with:

• Service providers (hosting, payment gateways, analytics tools)
• Legal authorities (if required by law)
• Partners (only with your consent)

Third-party services have their own privacy policies. We recommend reviewing them.

5. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected.

Business/project-related data may be stored for record-keeping, legal, or compliance purposes.

Users can request deletion of their data by contacting us.

6. Security of Your Data

We use appropriate technical and organizational measures to protect your data, including:

• Encrypted connections (SSL/HTTPS)
• Secure servers and firewalls
• Access control and authentication

However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Cookies & Tracking

Our website and apps may use cookies, pixels, and similar technologies for analytics and personalization.

You can disable cookies in your browser settings, but some features may not function properly.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or update your personal data
• Request deletion of your information
• Withdraw consent to data processing
• Opt-out of marketing communications

Requests can be made by emailing support@thiven.com.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we learn that data has been collected from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” revised accordingly.

Continued use of our services means you accept these updates.

11. Contact Us